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This course teaches the fundamentals on planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting and facilitate participants' progress toward the meeting goals. Leadership abilities will also be explored through interactive exercises that simulate facilitation of situation analysis, brainstorming, creative thinking exercises and managing conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication.
Prerequisites
None
Learning Objectives
Identify the benefits, types and misconceptions about meetings
Learn how to plan, participate and close a meeting
Identify the types of meeting leaders and the characteristics of an effective meeting leader
Discover the process to follow when making decisions in a meeting
Identify the main causes of conflict and the ways to resolve conflict in meetings
Identify the ways for meeting leaders to communicate in a meeting
Define types of effective questions during a meeting
Learn the steps to improve nonverbal communication
Who Should Attend
Project managers
All professions that want to be more effective at conducting meetings
Course Outline
Fundamentals of conducting meetings
Managing meetings
Conflicts, climates, and difficult personalities
Meeting communications and asking questions
There are numerous exercises to reinforce the concepts taught in this class.
Class Length
One Day (8 PDUs)