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Studies show that over half of the time spent in project management is in some form of communication. This includes status updates, team meetings, emails, phone calls, etc. Properly communicating on a project is a critical success factor for project success. Project managers must demonstrate proactive communication in almost all aspects of managing the project.
Of course, effective communications skills are not just utilized on projects. They are used throughout our lives. This class also describes how to utilize effective interpersonal communication skills throughout your career and your life. The purpose of this class is to describe the fundamentals aspects of project management and interpersonal communication skills.
Prerequisites
None
Learning Objectives
At the end of the class each student should understand:
The fundamental nature of communication
The need for Status Reports on all projects
When to build a Communication Plan
Communicating on all aspects of a project
The value of first impressions and building rapport
Communicating with supervisors, colleagues and subordinates
Communicating and organizational culture
Who Should Attend
Any individuals interested in learning effective communication techniques in a business environment
Course Outline
Communication fundamentals
Project Communication
Status Reports and Status Meetings
Communication Plan
Communicating on all aspects of a project
First impressions and building rapport
Communicating with supervisors, colleagues and subordinates
Communicating and organizational culture
The class contains numerous exercises that are worked on throughout the course.
Class Length
One Day (8 PDUs)