Tom Mochal, PMP®, TSPM, ITBMC
TenStep, Inc. USA

President of TenStep, Inc., a company focused on methodology development, training and consulting.

President of The TenStep Group, the network of TenStep offices in the United States and around the world.

• Awarded 2005 Distinguished Contribution Award from the Project Management Institute (PMI),

• Author, Lessons in People Management, BookSurge, 2005

• Author Lessons in Project Management, Apress, Inc., 2003

• Author of all TenStep, Inc. products

• Published over 800 columns published on project management, people management, organizational process management and the development life-cycle.

• Member of the Atlanta, Georgia (USA) chapter of the Project Management Institute (PMI).

• Member of the American Management Association (AMA).

• Member American Society for Quality (ASQ).

• Member of the American Society for the Advancement of Project Management (asapm®)

• Project Management Professional (PMP®) certification from the Project Management Institute.

• B.S. in Computer Science from Iowa State University, Ames, Iowa, USA

Mochal is an expert instructor and consultant on project management, project management offices, development lifecycle, portfolio management, application support, people management and other related areas. He has spoken extensively around the US and around the world. Work experience at Geac Computers, The Coca-Cola Company, Capgemini, and Eastman Kodak.

Tim Peek, PMP®, TSPM

TenStep, Inc. USA

Director, TenStep Academy

• Project Management Professional (PMP®) certification from the Project Management Institute.

• Member of the Atlanta, Georgia (USA) chapter of the Project Management Institute (PMI)

• Six Sigma – Green Belt

• TenStep Project Manager (TSPM™) certification from the TenStep Academy

• Toastmasters – Advanced Toastmasters – Gold

• Bachelor of Science, Computer Science from the University of South Carolina, Columbia, South Carolina, USA

Peek is a seasoned project manager and director with over 20 years experience on a variety of projects in many industries. Although his experience is predominantly in finance, he has successfully managed projects of all sizes in insurance, human resources, legal and telecommunications. Work experience includes The Coca-Cola Company, Automobile Club of Southern California, CheckFree Corporation, A.T. & T. Information Systems and Emory University. An award winning public speaker, he is able to integrate his project management experience into the training venue with terrific results. As Director of TenStep Academy, his focus is to continue to bring innovative training products to the TenStep global community for skills development and improvement.

Andrea Krasnoff, PMP®, TSPM

TenStep, Inc. USA

Director, TenStep Consulting Services

• Project Management Professional (PMP®) certification from the Project Management Institute.

• Member of the Atlanta, Georgia (USA) chapter of the Project Management Institute (PMI)

• TenStep Project Manager (TSPM™) certification from the TenStep Academy

• Bachelor of Science, Biomedical Engineering, Northwestern University, Evanston, Illinois, USA

Krasnoff has more than 17 years in project management, program management, and PMOs. She has managed and delivered projects of various sizes, including rescuing and successfully delivering troubled projects for several clients. She has been responsible for development groups and consistently delivered business-related systems to meet strategic business needs. Her primary focus has been in advertising/media, sales order management, trade promotion, and distribution business systems primarily in the consumer products and publishing industries. Krasnoff has leveraged her experience into training and consulting in her areas of expertise. Work experience includes Andersen Consulting, CAP Gemini, The Coca-Cola Company, and Network Communications Inc.

Michélle Booysen, TenStep Strategic Delivery Office

Director, TenStep Strategic Delivery Office (SDO)

• Ph.D in Commerce

• Project Management Professional (PMP®) Certification from Project Management Institute

Based in Cape Town, Michélle heads up a team of business professionals who provide services as a Strategy Delivery Office to corporate and medium to small businesses.

Trained in economics and the law,  Booysen has applied her ability to make difficult or complex matters easier to understand, distilling information into who, what, when and how.  She developed the unique VizPro/ProcessStep process mapping methodology (www.processstep.com) which was launched globally during 2007. Booysen is also an NQF Assessor and Moderator.

TenStep USA

Donna Olea, TenStep Southern California

TenStep Worldwide

Alan Griffiths, TenStep Australia

Managing Director, TenStep Australia

Griffiths started his career with Australia’s major sugar refiner – Colonial Sugar Refining Co. – training as a mechanical engineer (in heavy sugar crushing and refining).  Equipped with the logic of that profession, he soon moved out into sales and marketing, with subsequent progression into senior management roles in the corporate world, working for internationally recognized leaders in their field, such as Dynapac, Coates Hire Service and the Tractor & Equipment Division of Ford Motor Co.  His management style has always been one of support for all staff members, training and mentoring them in their delegated areas of responsibility.

He later moved into management consultancy, specializing in resurrecting fallen companies, ranging from a psychiatrist’s practice to a brick manufacturer, from several major equipment hire companies to a nationally accredited training college to mining companies and more.  At the same time, he took over the distribution of management training material (in multi-media form) from the BBC - British Broadcasting Corporation - and Harvard Business School.

Dierik Rotsaert,
TenStep Benelux

Managing Director, TenStep Benelux

• Graduate in Business Management, COOVI, Brussels

• Productivity Specialist, Association of productivity specialist, Florida

• Business Process Renengineering by M. Hammer, Brussels

• Senior EQA Assessor

• CAF assessor

Rotsaert led international projects as consultant, senior consultant and project leader throughout the world from Canada to South Africa with focus on productivity and quality improvements. Rotsaert has gained experience in a broad range of environments (from funeral parlors to Gold Mines). He speaks fluent Dutch, French, English and has a working knowledge of German.

John Grass,
TenStep Brasil

Alexander Apostolov,
TenStep Bulgaria

Managing Director, TenStep Bulgaria 

• M.Sc. in Economics

• Author of two books and six training courses in project management

• Project Management Professional (PMP®) certification from the Project Management Institute (PMI)

• Project Management for Information Systems certification from the British Computer Society

• Founder and President of the Bulgarian Project Management Association

• Member of the Council of the International Project Management Association (IPMA)

• First IPMA Assessor

Apostolov has 14 years of experience in project management. He has been responsible for a large number of projects financed by the European Union and other international organizations. He previously founded Projecta Ltd. - a project management consultancy and training company, based in Sofia, Bulgaria. He speaks Bulgarian and English, and is conversant in Russian.

Glen Sabatier, TenStep Alberta

Managing Director, TenStep Alberta

• Project Management Professional (PMP^®) certification from the Project Management Institute.

• Information Systems Professional (ISP^®) certification from the Canadian Information Processing Society

• Certified Computing Professional (CCP^®) certification from the Institute for the Certification of Computing Professionals

• Microsoft Certified Systems Engineer (MCSE^®)

Sabatier has over 15 years experience in developing and managing information technology. He formalized his career in project management while working for IBM Canada. Prior to IBM, he worked as a manager in a company that developed software solutions for fortune 500 companies such as Liberty Mutual, Hallmark, Apple, and Boeing. After leaving IBM, Glen established himself as consultant managing projects and developing project teams. Glen has successfully managed software development and information technology projects in a wide variety of industries such as Banking, Insurance, Utilities, Oil and Gas, Travel, Telecommunications, and Publishing.

Ray Fragapane, PMP, PMOC
TenStep Toronto

Managing Director, TenStep Toronto

• Project Management Professional (PMP^®) certification from the Project Management Institute.

• Awarded 1998 Outstanding Contribution Award from PMI, Southern Ontario Chapter.

• Member of the Microsoft Project Association (MPA).

• Part-Time professor at Humber Institute of Technology and Advanced Learning in Toronto since 2000 in the Project Management Post-Graduate and Continuing Education Programs.

• Member of the Project Management Advisory Board at Humber Institute.

• Course developer for Project Planning and Scheduling using computer tools, PMO and PPM, Project Integration, Monitoring and Control, and eLearning.

• Diploma in Computer Science from Aumoniers Du Travail, Charleroi, Belgium.

Ray is an experienced project manager, consultant and instructor on project management, PMO, software development methodologies, portfolio management and people management. His work experience extends over 30 years. He worked for NCR in Europe, USA and Canada and several consulting firms in Toronto, Canada: MGV Consulting, DMR Consulting and Performance Advantage.

He was founder and president of a software development company for 6 years. He also has extensive knowledge in retail and EFT/Payment systems and specializes in transforming businesses through the adoption of project management principles, methodologies and technology.  

Born in Belgium from Italian parents, Ray immigrated to Canada in 1980 and became a Canadian citizen. He is familiar with both French and Italian cultures and speaks fluently English, French and Italian. 

Beat Dietziker, TenStep Central Europe GmbH, TenStep Deutschland GmbH

Managing Director, TenStep Central Europe GmbH and TenStep Deutschland GmbH

• Dipl. Betriebsoekonom KSZ, Zurich, Switzerland

• Member of "PM Switzerland Association"

Dietziker has over 25 years experience in managing IT projects. Before he established TenStep Central Europe GmbH and TenStep Deutschland GmbH, he spent 15 years as a co-partner and CEO of the Swiss branch of a big German software company, SoftM. He has worked for both international and local companies, especially in ERP Software integration. He speaks German, English and basic French.   

Javier González Fulle, TenStep Chile and TenStep Peru

Managing Director, TenStep Chile and TenStep Peru

• Civil Industrial Electrical Engineer, Pontificia Universidad Católica de Chile

• Post-Title in Business Administration, Pontificia Universidad Católica de Chile

• Project Management Professional (PMP®) certification from the Project Management Institute

González has more than 25 years of experience in IT Management as well as in management positions in leading corporations. He was in charge of PMO Definition and Implementation in Ripley, one of the leading corporations in retail industry in South America. As the result of this project, he has been awarded as CA CLARITY VIP AWARD 2007.  

González has been in charge of big projects in bank, retail, marketing, and agro industry corporations and has served as the CIO at Comercial Maipo, Osorno y La Unión Bank, and COMICROM. 

Since 1998, González has specialized in project management, software engineering, methodology design and implementation. He has been enrolled in formal education around the PMBOK® Guide, RUP, CMMI and ITIL frameworks, and has led projects related to these frameworks in several corporations such as: Falabella, Nexus, Molymet, SINACOFI, Security Group, Banco Falabella, CODELCO, Banco de Chile, and Banco BICE, among others.

Patrick Duan, TenStep China

Managing Director, TenStep China

Petr Palan, TenStep Czech Republic

Enrique Ledesma, TenStep Ecuador

Managing Director, TenStep Ecuador

• Project Management Professional (PMP®) certification from the Project Management Institute

• Active PMI member and Community Formation Liaison with PMI for the formation of PMI Capítulo Ecuador

• M.Sc. in Construction Project Management at University of Reading, United Kingdom

• Bachelor Degree in Civil Engineering at Louisiana State University

• South American Champion 100 meter butterfly, 1978 - 1980 - 1982

Ledesma has over 20 years of project management experience in the construction industry, leading complex projects for private sector clients by providing project management services as client representative.   In 1995 he started and has managed Ledific S.A., his own project management consulting company with clients building: schools, universities, hotels, multiplex, shopping centers, apartment buildings, museums, an aquarium, a concert hall, a land development and country club projects. 

He has experience as instructor in project management since 2000 for the M.Sc. in Construction management at Universidad San Francisco de Quito, trainer in PM for companies like General Motors Omnibus B.B., Siemens Ecuador, and speaker at local project management conferences.

Ana Maria Pradilla, TenStep Ecuador

Customer Relationship Manager, TenStep Ecuador

• Project Management Professional (PMP®) certification from the Project Management Institute.

• Active PMI member and Steering team Member with PMI for the formation of PMI Capítulo Ecuador.

• B.Sc. Commercial Engineering at Universidad de las Américas.

Pradilla was the Ledific S.A. PMO implementation leader, responsible for process definition and implementation.  She has three years experience as an independent management consultant in the public and private sector. She also has experience in project management in IT projects including e-learning, web solutions and content definition for clients in government, banking, non-profit, education and energy.

Rodolfo Casabonne, TenStep France

Managing Director, TenStep France SARL

• Master of Political Science, Berlin, Germany

• Master of Business Administration, Reutlingen, Germany

• Lecturer of Project Management at the MBA Programs of the Universities of Reutlingen and Furtwangen, Germany

Vassilis Georgopoulos,

TenStep Greece

Managing Director, TenStep Greece

• Mechanical Engineer B.Sc., M.Sc.

• Graduate and post-graduate studies at Leeds University U.K.

Georgopoulos has worked for numerous companies in Greece and abroad as an engineer and high ranking manager. Some of the positions he has held in the past are Factory Manager for Unilever Hellas, Project Engineer for Northern Greece Asbestos Plant, and Reliability Engineer for Pirelli Hellas. He has participated in numerous projects within Greece, cooperating with companies such as Kilborn, Heckler und Koch, Harris, Costain etc.

Janos Barocsi,
TenStep Hungary

General Manager, TenStep Hungary

• Electrical Engineering, Kando Kalman College, Budapest, Hungary

• MBA, College of Foreign Trade

• Quality management, Zrínyi Miklós Defense University, Budapest

• Microsoft Certified Professional Tokyo

Barocsi has seven years experience in managing multi-language translation projects. He has started and managed his own translation and trading company since 1998. He has nine years experience as product engineer and trainer in a multicultural environment in Tokyo, Japan where he worked for Nikkiso-Sundstrand Co., Ltd. an American-Japanese joint venture company. Before this Barocsi worked 6 years as designer at a train manufacturer and 2 years as sales manager. He speaks English, Hungarian and basic Japanese.

Hari Pisati,
TenStep India

Managing Director, TenStep India

• Masters in Business Administration (MBA) from University of Cincinnati, USA

• Masters Certificate in Project Management, George Washington University, USA

• Masters in Mechanical Engineering (MS), University of South Florida, USA

• Bachelors in Mechanical Engineering (BS), Osmania University, India

• Project Management Professional (PMP®) certification from the Project Management Institute

• Certified as Master Black Belt in Six Sigma, Harrington Institute, USA

• Member of the Southwest Ohio (USA) chapter of the Project Management Institute (PMI)

• Member of Institute of Management Consultants, USA

• Member of PMI’s Portfolio Management review committee

Ruth Goldberg, TenStep Israel

Managing Director, TenStep Israel

• BSC in Mathematics & Statistics, Hebrew University of Jerusalem

• MBA in Management Information Systems, Hebrew University of Jerusalem

• Senior Manager Certification Program , Amdocs Business School   

• Trainer, MIS department of the Hebrew University of Jerusalem  

Vito Madaio, TenStep Italy

Managing Director, TenStep Italy

• Diplomas in Accounting Management, Salerno

• IBM System Engineer for Large Systems Architectures

• Certified as Security Auditor BS7799 by the British Standard Institute (BSI)

• Certified as Project Management Professional (PMP®) by the Project Management Institute (PMI)

• Member of PMI Rome Chapter

Madaio spent about twenty years as an IBM System Engineer and Project Manager, then was the Information System Director (ISM) of Skandia Insurance Group in Italy and a Senior Consultant and Service Manager for Cap Gemini Ernst & Young.

Madaio, as an IBM System Engineer, led big consultancies on projects dealing with renewing, updating, transferring and merging of data centers in the Italian finance area.

Madaio's native language is Italian, and he speaks fluent English and solid French. 

• Bachelor Degree in Business Administration for Universidad del Valle de México, where he graduated with highest honors

• Certified as Project Management Professional (PMP®) by the Project Management Institute (PMI)

• Certified ITIL foundations

• Active member of PMI and member of the board of Chapter México as Vice-President of Certification and Professional Development

• Active Member of Toast Master International where he is the VP of Public Relations at BIAM Club

Valdés has more than 24 years of experience in Project Management, working mainly in the fields of IT Operations, Infrastructure & Communication Services, He also has solid experience in performance measurement, strategic planning, PMO design, deployment and operation, project portfolio management, process design and deployment, and business process modeling and reengineering.

He has been invited as a guest professor at UNAM, ITAM, UNITEC and Jones International University (JIU), where he has taught several advanced Project Management Classes. He has conducted projects in México, Colombia, and Chile, and has been invited as a guest speaker at UNAM, Costa Rican PMI’s Chapter, Software Guru, and other important forums.

He joined the TenStep business network in 2001. Since then, he has been the Managing Director of TenStep Latinoamérica, which covers all Spanish speaking countries and regions of America.

Alejandro Martinez Villamil, TenStep Latinoamérica

Customer Relationship Manager, TenStep Latinoamérica

• Bachelor in Graphical Design; UNAM, México D.F.

Martínez was one of the founding members of the Escuela Nacional de Artes Plasticas’ (ENAP) Data center. His focus is in the Application Development area, where he has been in charge of several areas and conducted a number of projects. From 1995 to 2000, he was an underdirector in charge of IT as part of a team that launched one of the largest pension corporations. From 2000 to 2005, he was in charge of a major insurance application's development for one of the largest insurance companies in the Mexican Market.

Afrodita Kermicieva- Panovska, TenStep Macedonia

Managing Director, TenStep Macedonia

• Master of Political Science and Languages, Regensburg, Germany

• Member of MCA 2000 (Macedonian Consulting Association)

• Steering Committee member of MTN (Macedonian Trainers Network)

• Steering Committee member of HRDF Human Recourses Development Fund

Kermicieva- Panovska has more than 9 years experience in working on International Development Projects as a local consultant and trainer for different projects like GTZ, InWEnt, and European Agency for Reconstruction. She was a project manager in a German training & consulting company in Macedonia. 

In 2004 she started the Training Center CS Global in Skopje, a private language and management center in Macedonia. She is working as an Organizational and Process Consultant and is an Authorized Consultant in the Agency for Entrepreneurial Support in Macedonia's voucher system project. She speaks German, English, Serbian and basic Spanish.

Raja Noor Ainin, TenStep Malaysia

Managing Director, TenStep Malaysia

• Bachelor of Arts (Economics), 2nd Upper Honours, University of Malaya 

• Masters in Business Administration,Cornell University, Ithaca, New York, United States of America

Raja Noor's career experiences prior to setting up TenStep Malaysia are largely in IT, starting as a Systems Analyst, going on to General Manager of IT in companies of various industries such as Malaysia Airlines, Bank Bumiputra Malaysia Berhad, Bank Industri, IndahWater Konsortium and MIMOS Berhad.

She joined MIMOS Berhad, a Government-funded organization focusing on Research and Development in IT, in May 1997 as the General Manager of Information Systems Management, moving on to the positions of Director of Product Development in 2001 and Vice President of Product Development in 2002. With the restructuring of MIMOS into an R&D organisation in 2003 she was made responsible for the technology focus area of  Pervasive Computing. She was  responsible for research areas such as e-Learning Technology, Language Engineering, Web Services and Open Source Software.

She was the Acting Chief Executive Officer of MIMOS Berhad before she retired in July 2006. Currently, she is a Director of RAZA Sendirian Berhad, a Malaysian company which started operations in 1974 and has been involved in Pharmaceuticals and trading activities.

Chris Bragg, TenStep Middle East and TenStep Pakistan

Managing Director, TenStep Middle East and TenStep Pakistan

• B. Sc. in Zoology, Statistics from University of Cape Town,  South Africa, 1974

• Diploma in Datametrics (with distinction) in Operations Research, Computer Science, from University of South Africa, 1981

Bragg has 30 years of business and project management experience, covering all aspects of IT as well as insurance, education, development, mining and consulting.  He has extensive experience as an instructor in project management and technical fields, has lectured in Technology Management at the Arabian Gulf University, and has been an invited speaker at several regional conferences.  He has been based in the Middle East for the last 12 years.

He is a past Regional General Manager for one of the biggest international software companies, and has substantial experience in change and performance management, outsourcing services, training, data analysis and design, and consulting services.

Tomasz Andreasik,
TenStep Poland

President, TenStep Poland

Jorge Simão,
TenStep Portugal

Managing Director, TenStep Portugal 

• Project Management Professional (PMP®) certification from the Project Management Institute.

• Microsoft Certified Systems Engineer.

• Systems and Computer Engineering, Technical University of Lisbon.

Simão has over 17 years experience in the IT field. In 1989 he started and managed his own application development consulting company. Since 1994 he has managed several software development and systems integration projects for Public Administration and Finance clients, providingconsulting with companies such as ICL and Microsoft. Some positions he has held are Project Manager for Microsoft Consulting Services and Managing Director and partner for an IT consulting company. He has expertise in project management and software development methodologies. He speaks Portuguese, English and basic French.

Sebastian Cazacu, TenStep Romania

Managing Director, TenStep Romania 

• B.Sc in Electronics - Telecommunications, “Politehnica” University of Bucharest, specialization in Software Engineering

• Project Management Professional (PMP®) by Project Management Institute (PMI)

• Member of PMI Romania Chapter

• Member of “PM Romania” Association

• Microsoft Certified Professional

Cazacu has worked mostly in the ICT industry, managing software development and system integration projects. His areas of professional expertise include Project Management, business process management and Enterprise Project Management systems. Previous work experience includes Info World, UTI Systems, Genesys Software. Since 2003 he has partnered with TenStep, Inc., running the Romanian and Moldavian Branch Office as Managing Director. He speaks Romanian and English, with working knowledge of Italian.

Andre Nortier, TenStep Southern Africa

Managing Director, TenStep Southern Africa

• BA.Ed. (Tech) Nelson Mandela University, Port Elizabeth, South Africa, 1984

• SABEF  Business Excellence Assessor, SA Quality Institute, 1997

• Member and Registered Training Provider of PMISA

Nortier has more than 20 years experience as a project manager and business development consultant. He successfully consulted for various international companies as a project management specialist with expertise in directing highly complex projects that build and optimize organisational processes and measurement systems as well as IT infrastructure and enterprise business solutions. His hands-on experience in managing complex projects and his exceptional ability to facilitate training classes, made him well known and respected by his students and client companies all over Sub-Sahara Africa.

Julio Fuster,
TenStep Spain

Managing Director, TenStep Spain

• B.Sc. in Ind. Chemistry, Madrid

• M.Sc. in Management Science, EOI Business School, Madrid

• M.B.A. in Finance, Wharton Business School, USA

• Certified as Project Management Professional (PMP®) by the Project Management Institute (PMI)

Fuster focuses on strategy and innovation, and the project management of small and medium enterprise development (SME) international projects. He is also an expert in project evaluation, financing and management for international development institutions. He is a senior instructor in project cycle management, development and project finance. Fuster is is a Director of the Spanish Chapter of the Project Management Institute (PMI), and European membership Director of its International Development Special Interest Group. Bilingual English-Spanish, he speaks fluent French and Italian plus has a working knowledge of German, Portuguese, Russian and other central European languages.

Fuster was formerly a consultant with Booz-Allen & Hamilton, manager with Price Waterhouse and principal with AT Kearney.

Menno Valkenburg, TenStep Suriname

Managing Director, TenStep Suriname

• Masters in Computer Science from Erasmus University Rotterdam, The Netherlands

• Member of Suriname Business Association

Valkenburg has over 15 years of Project Management, ICT and business consultancy experience across a wide variety of industries (chemicals, energy, medical, public sector), countries (Netherlands, USA, Belgium UK, Germany, France, Suriname) and cultures. He has successfully completed projects for several large companies in both the private and public sectors. His clients include ICI, KPMG Consulting, NUON, Atos Origin and BSN Medical in Europe; KPMG LLP, Siemens, Panasonic and Rutgers University in the United States of America; and the Ministry of Education, Energy company EBS and CKC Surmac in Suriname.

Yuri Plakhov, TenStep Russia and TenStep Ukraine

Managing Director, TenStep Russia and TenStep Ukraine

• Kharkov Military University, PhD, specialization: armament and weapon systems

• Member of Kiev PMI chapter  

• Higher educated staff officer, Naval Academy, St. Petersburg, Russia

Van Trong Nam, TenStep Vietnam

Managing Director, TenStep Vietnam